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Frequently Asked Questions
Things You May Want To Know
The length of the lease starts from the 1St of February and end on the 31 of January the following year. ( It is a yearly lease).
NEST provides an all-inclusive service to ensure you have a hassle-free experience. The following are all included in the room price:
- 10 Gigs of Wi-Fi
- Secure parking
- Washing and drying facilities
- DSTV in the TV Lounges
- Vibrant and collaborative student community
- 24 hour security
- Fully furnished
- Biometric access
- Secure accommodation close to campus
All of our rooms are exactly the same, the view differs between each floor. All our two bedroomed apartments are sharing ; however, you have your own room and just share a bathroom and kitchen.
Yes. You can choose a friend just send an email detailing you and your friends details via email email@example.com
Applying online is easy and shouldn’t take you more than 15 minutes. If you have any difficulty, please do not hesitate to contact us on Debbie 0743304222. Once you have received your room number, signed the lease Agreement and paid your deposit Fee’s, your room will be secured for you. You can view our lease Agreement and Terms and Conditions on our website.
You will receive an instant e-mail notification that will confirm your application.
You will be informed of your room via e-mail, together with the lease Agreement which you will need to sign. Once you have paid your Deposit Fees, your room will be secured for you.
Rooms are allocated on a first come first serve basis.
Yes, we have secure undercover parking bays available at our building (at additional cost).
You may cancel your application at any time but the R 1000.00 application fee is non-refundable.
The following fees are payable upon submitting your online application
- R1000 administration fee with application (non-refundable).
- R1000 service charge fee (per annum), including deposits are payable on signature of lease agreement.
Your service charges fee, and your Deposit, is payable before you occupy your room.
NEST offers various extras to make your move in hassle-free. Book them together with your room when applying online.
Our hassle-free extras include:
- Bicycle storage
- Motorbike parking
- Additional Wi-Fi
There will be extra on-site storage space available in the near future.
No. You do not need to vacate your room during student holidays and are able to stay through permanently for your entire lease period.
Your specific Check-in date will be made by appointment.
You can book your appointment via email and a confirmation email will be sent to you regarding your check-in date. It is very important to book your Check-in appointment so that we can assist you on the day of your arrival and ensure you have a hassle-free experience and hand over your room keys as well as do a defects list.
You Check-in at security and they will advise Debbie (Property Administrator) that you are in the building and she will help you to your room to make your Check-in as hassle free as possible.
During Check-in you will be given a set of keys to access to your room.
We offer fully-furnished rooms so that you can move in and stay hassle-free.
1) In the bedroom:
- Bed and quality mattress
- Built-in wardrobe
- Desk and chair
- Notice board
2) Bathroom with shower
3) In the kitchen:
- Fridge and freezer combo
- Microwave, Oven and two plate stove top
- Kitchen counter top
- Two kitchen chairs
We want you to come prepared, therefore we have listed a few items, as a guideline, that you can bring with you:
1) For your kitchen:
- Crockery and cutlery
- Pots and pans
- Cleaning supplies
- Refuse bags
2) For your bathroom:
- Toilet paper
- Shower rug
- Laundry washing powder and softener
- Laundry basket
- Small bathroom bin
3) For your bedroom:
- Extra blankets
- Desk lamp
- A small bin
- Your own small fridge
Yes! there is a communal gym free to use on the rooftop. There are also Gyms in the area which can be of use, such as Virgin active and the UCT gym.
Yes! Each student receives 10GB free Wi-Fi per month. When your Wi-Fi is up, you can buy more Wi-Fi. We provide fast and reliable internet throughout the whole building, the rooms and the communal areas.
Additional Wi-Fi can be bought from Debbie (Property administrator ) during office hours.
We love receiving and keeping your packages safe for you. You may have your packages delivered to the Security/ Reception. They will notify you when your package has arrived.
The full DSTV package is available.
You are responsible for the cleaning of your own room.
No, However, our students have the facilities and choice to cook in their own room.
We don’t want anything to make your stay less than amazing. Therefore, please report any maintenance issue in your room or in any communal area to Debbie Bailey (Property Administrator) as soon as possible. We have an on-site maintenance team ready to fix any problem you have. You may report maintenance using the following channels:
- E-mail Debbie: firstname.lastname@example.org
- WhatsApp Debbie: 0743304222
Please remember to state your room number and your maintenance request.
Living at NEST
No, you may not smoke in your Room, any part of the Building, corridors or any Communal Areas. You may only smoke at the designated outside smoking areas.
Yes, One friend or family member may sleep over, but you would have to pay a sleepover fee as well as getting permission for the sleepover from Debbie (Property Administrator) who will then inform security. No one can stay or sleep over in your room when you are not there. You are also not allowed to sublet the room. We want our students to know they are safe.
No, there is no curfew! You can come and go as you like. With our biometric access, you can enter the building and your room at any time, hassle-free.
Contact security at reception.
Yes! There is a snack vending machine in building.
Your specific Check-out date will be stipulated in the Lease Agreement. All students will be required to vacate their rooms before or on this date.
You must schedule a check-out inspection appointment with Debbie (Property Administrator).
Schedule your Check-out appointment by:
- Email: email@example.com
- WhatsApp: Debbie – 0743304222
It is important to attend your Check-out inspection because it will determine your deposit refund. You may make your room beautiful during the year, but at the end of the year we need to bring the room back to the same condition it was before you moved in, and that cost will be deducted from your deposit.
Your deposit will be refunded after an exit inspection has been performed by both parties and accounts have calculated your refund deposit.